Other business systems – notably Human Resources and Client Relationship Management systems – are becoming more central to how a law firm manages its business. As well as the ability to better understand and manage two of the key aspects of the firm – namely its clients and its people – the need to design and review full end-to-end processes in unison with the Practice Management Solution is becoming more critical to both the internal and the external face of the business. The importance of this is from many perspectives including profitability, staff retention and compliance/risk.

Having worked within law firms of multiple sizes and global scale Kestrel Consultants are very well placed to be able to advise and deliver best practice processes and solutions in these areas.  Regardless of whether the answer is a single ERP solution to meet the needs of all of these areas (and others) or whether it is a number of best of breed solutions, the advantage of integrating the business processes across functions and departments in a law firm is compelling and has Kestrel has a wealth of experience of doing just this.